Strategy Evaluation Toolbox for New Media Services-Industry Experiences in Next Generation Publishing Innovation

J. Hafkesbrink and Schroll, M., โ€œStrategy Evaluation Toolbox for New Media Services-Industry Experiences in Next Generation Publishing Innovationโ€, in ISSS 2009 - Practitioner Track-International Symposium on Service Science, 2009, pp. 189โ€“202.